OFNL network status
There are currently 23 open incidents on the OFNL network. We track 1061 reported incidents in total, covering outages and planned maintenance.
Current incidents
BN27 East Sussex.
There is maintenance taking place between the hours of 08:00 and 14:00 on Thursday 15/10/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
EX5 Exeter.
There is essential maintenance taking place between the hours of 08:00 and 16:00 on Thursday 15/10/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
DA1 Dartford.
There is essential third party maintenance taking place between the hours of 08:00 and 16:00 on Thursday 15/10/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
RG26 Hampshire.
There is essential third party maintenance taking place between the hours of 08:00 and 16:00 on Thursday 15/10/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
RG26 Hampshire.
There is essential third party maintenance taking place between the hours of 08:00 and 16:00 on Thursday 15/10/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
B25 Birmingham.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Thursday 15/10/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
DN3 Doncaster.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Thursday 15/10/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
CM17 Essex.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Thursday 15/10/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
E20
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Thursday 15/10/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
IG6 Fairlop London.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Thursday 15/10/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Newton Abbott
We have a network incident in Newton Abbott affecting Internet and Phone services. Our team are looking into this and will provide an update by 12:00. Please do not reset your equipment.
B1 Birmingham.
There is essential maintenance taking place between the hours of 08:00 and 16:00 on n14/10/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
SO22 Winchester.
There is maintenance taking place between the hours of 09:00 and 17:00 on Wednesday 14/10/2026. Customers may experience an interruption to TV services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
EX16 Devon.
There is maintenance taking place between the hours of 08:00 and 16:00 on Wednesday 14/10/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
GL50 Cheltenham.
There is essential maintenance taking place between the hours of 09:00 and 16:00 on Tuesday 13/10/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
W3 London.
There is essential maintenance taking place between the hours of 08:00 and 15:00 on Tuesday 13/10/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Southampton SO14.
There is essential maintenance taking place between the hours 08:00 until 16:00 on 12/10/2026. Customers may experience an interruption of their services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
London RM3.
We have a network incident in London RM3 affecting phone and Internet services. Our team are looking into this and will provide an update by 15:30. Please do not reset your equipment.
High Wycombe HP11.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 Monday 07/08/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Bristol BS16.
There is essential maintenance taking place between 08:00 and 17:00 on 07/07/2026 Customers may experience an interruption to TV services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Cambridge
We have a network incident in Cambridge, CB25. Our engineers have been investigating the problem and have identified an issue that is affecting Satellite TV services in this area. We have requested a specialist TV engineer attend site and they will be attending today. We are continuing to work to resolve this issue and a further update will be provided as soon as possible.
CT1 Folkestone.
We have been made aware that some customers may be experiencing signal degradation due to heavy winds/and or tree overgrowth. We have contacted our third party to see when they can visit the site.
London E17.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 Thursday 11/06/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Recently resolved
Caister NR29.
We have a network incident in Caister NR29 affecting Internet services. Our team are looking into this and will provide an update by 18:40. Please do not reset your equipment.
Huntingdon PE28.
We have a network incident in Huntingdon PE28 affecting Internet services. Our team are looking into this and will provide an update as soon as possible. Please do not reset your equipment.
RH10 Crawley.
There is essential third party maintenance taking place between the hours of 09:00 and 17:00 on Wednesday 14/10/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
NG12 - NOTTINGHAM.
There is essential maintenance taking place between the hours of 08:00 and 17:00 on Wednesday 14/10/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause
Aylesham CT3.
We have a network incident affecting TV services. Our team are looking into this and will provide an update by 12:00 Please do not reset your equipment.
IP1 & IP6 Suffolk.
There is essential third party maintenance taking place between the hours of 00:00 and on Wedesday 13/10/2026 Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
SP2 Wiltshire.
There is essential maintenance taking place between the hours of 00:00 and 03:00 on Wednesday 14/10/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
SE1 Southwalk.
There is essential third party maintenance taking place between the hours of 00:00 and on Wedesday 13/10/2026 Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
ME10
There is essential third party maintenance taking place between the hours of 00:00 and on Wedesday 13/10/2026 Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
LS14
There is essential third party maintenance taking place between the hours of 00:00 and on Wedesday 13/10/2026 Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
ME8 Kent.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 13/10/2026. Customers may experience an interruption to services for during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
HG3 Harrogate
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 13/10/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
EX31
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 13/10/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
MK43 Bedford
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 13/10/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
RG12
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 13/10/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
AB21
There is essential third party maintenance taking place between the hours of 01:00 and 06:00 on Tuesday 13/10/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
OX11 Dicot.
There is essential maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 13/10/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Folkestone CT21.
We have a network incident in Folkestone CT21 affecting phone and Internet services. Our team are looking into this and will provide an update by 19:00. Please do not reset your equipment.
Stafford ST16 ST18.
We have a network incident in the Stafford ST16 and ST18 postcode areas affecting phone and Internet services. Our team are looking into this and will provide an update by 10:00. Please do not reset your equipment.
Kent ME10.
There is essential maintenance taking place between the hours 08:00 until 15:00 on 12/10/2026. Customers may experience an interruption of their services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.