OFNL network status
There are currently 17 open incidents on the OFNL network. We track 1162 reported incidents in total, covering outages and planned maintenance.
Current incidents
NN17
There is essential maintenance taking place between the hours of 09:00 and 15:00 on Monday 11/11/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Billinghurst RH14.
We have a network incident in Billingshurst affecting a small number of phone and Internet services. Our team are looking into this and will provide an update on Mon 09/11/2026. Please do not reset your equipment.
SN7 Oxfordshire.
There is essential maintenance taking place between the hours of 08:00 and 16:00 on Monday 09/11/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
NN17
There is essential maintenance taking place between the hours of 08:00 and 17:00 on Monday 09/11/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
B5 Birmingham.
There is essential third party maintenance taking place between the hours of 06:00 and 15:00 on Saturday 07/11/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
B61 Birmingham.
There is essential third party maintenance taking place between the hours of 06:00 and 15:00 on Saturday 07/11/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
B31 Birmingham.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Saturday 07/11/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
B98 Worcestershire.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Saturday 07/11/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
B48 Worcestershire.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Saturday 07/11/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
WR4 Worcester.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Saturday 07/11/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Dalston E8
We have a network incident affecting TV services. Our team are looking into this and will provide an update by 10:00 Please do not reset your equipment."
London RM3.
We have a network incident in London RM3 affecting phone and Internet services. Our team are looking into this and will provide an update by 15:30. Please do not reset your equipment.
High Wycombe HP11.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 Monday 07/08/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Bristol BS16.
There is essential maintenance taking place between 08:00 and 17:00 on 07/07/2026 Customers may experience an interruption to TV services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Cambridge
We have a network incident in Cambridge, CB25. Our engineers have been investigating the problem and have identified an issue that is affecting Satellite TV services in this area. We have requested a specialist TV engineer attend site and they will be attending today. We are continuing to work to resolve this issue and a further update will be provided as soon as possible.
CT1 Folkestone.
We have been made aware that some customers may be experiencing signal degradation due to heavy winds/and or tree overgrowth. We have contacted our third party to see when they can visit the site.
London E17.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 Thursday 11/06/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Recently resolved
Milton Keynes MK16 MK10 MK13 MK17.
There is essential maintenance taking place between the hours of 09:00 and 15:00 Monday to Friday 02/11/2026 till 06/11/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Bedford MK40
There is maintenance taking place between the hours of 08:00 and 17:00 on 05/11/2026. Customers may experience an interruption to TV services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause
DN19 Greater Lincolnshire
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Friday 6/11/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Abingdon OX1
There is maintenance taking place between the hours of 08:00 and 12:00 on 05/11/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause
Chatham ME5.
There is maintenance taking place between the hours of 08:00 and 16:00 on 04/11/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause
Coventry CV6
There is third party maintenance taking place between the hours of 00:00 and 06:00 on 05/11/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause
Darlington DL2.
There is third party maintenance taking place between the hours of 00:00 and 06:00 on 05/11/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause
Uckfield TN22.
There is third party maintenance taking place between the hours of 00:00 and 06:00 on 05/11/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause
Woolmer Green SG3.
There is third party maintenance taking place between the hours of 00:00 and 06:00 on 05/11/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause
RH20 Horsham.
We have a network incident in Horsham RH20 affecting phone and Internet services. Our team are looking into this and will provide an update by 14:00. Please do not reset your equipment.
Ulverson LA12.
There is maintenance taking place between the hours of 08:00 and 16:00 on 04/11/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause
Crawley RH10.
There is maintenance taking place between the hours of 08:00 and 16:00 on 04/11/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause
Rugby CV23
There is third party maintenance taking place between the hours of 00:00 and 06:00 on 04/11/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause
Leicester LE16
There is third party maintenance taking place between the hours of 00:00 and 06:00 on 04/11/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause
Staplehurst TN12
There is third party maintenance taking place between the hours of 00:00 and 06:00 on 04/11/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause
Stratford E20.
There is maintenance taking place between the hours of 08:00 and 16:00 on 03/11/2026. Customers may experience an interruption to TV services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Comeytrowe TA3
There is maintenance taking place between the hours of 08:00 and 16:00 on 03/11/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Torridge EX19.
We have a network incident in the Torridge EX19 postcode area affecting phone and Internet services. Our team are looking into this and will provide an update by 22:00. Please do not reset your equipment.
Horsham RH13.
There is maintenance taking place between the hours of 02:00 and 06:00 on 03/11/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.
Gilmerton EH11
There is maintenance taking place between the hours of 00:00 and 06:00 on 03/11/2026. Customers may experience an interruption to services during this time. Please do not reset your equipment during this period. We apologise for the inconvenience this may cause.